Personal Information
When you visit and navigate our web site and communicate with us via the internet or our web site, we do not collect personal information about you unless you provide us with that information.
Any non-public personal information that you may provide will be used solely for the purpose stated on the page where it is collected.
Big Volcano will not sell, license, transmit or disclose this information outside of Big Volcano unless (a) it is expressly authorized by you, (b) it is necessary so Big Volcano contractors or agents can provide goods and/or services, or (c) it is required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and expect the recipient to protect the information and use it only for the purpose it was provided.
By “personal information,” we mean data that is unique to an individual, such as your name, address, contact e-mail address, and/or telephone number, and for businesses, also their operating business numbers such as ACN/RBN and ABN. From time to time, we may request such personal information from you in order to respond to your questions or deliver a product or service.
We welcome your comments or questions about our web site and have provided an e-mail feedback link for that purpose. We will share your comments and questions with the person most capable of addressing your query or feedback.
Please note: your e-mail, is probably a non-encrypted Internet e-mail communication, so it capable of being intercepted by other Internet users without your knowledge and permission, while the message is in transit. For that reason, please don't use e-mail to send information to us that you consider confidential.
"Cookies"
A "cookie" is a small file that is sent to your browser when you visit a web site. It is stored on your computer and contains information on how you navigate a web site. It is not a computer program and can't read the data on your computer or perform any operations. The cookie does not extract personal information about you, such as your name or address.
It provides us with statistical information which helps us analyse and improve Big Volcano services e.g. which content is most popular, which areas may need improvement or modification, and other miscellaneous technical details.
Collecting Information
When you visit bigvolcano.com.au, we collect some general information which is generated automatically to track usage trends and patterns, so we can better understand and improve areas of our web site. It includes:
- Your server IP address
- Your top level domain (for example .com, .gov, .net .au, etc.)
- The pages you accessed and the documents downloaded
- The date and time of your visit to the site
- The previous site you have visited
- The type of browser you are using
This information doesn't identify you personally and won't be combined with information that can be traced back to a specific individual.
Third Party Services
From time to time we use third party services (i.e. sitelevel.com) for site search, and advertising companies (i.e amazon.com) to serve advertisments on our web site. These companies may use cookies to obtain information (but not personal or contact details) about your visits to this and other web sites in order to measure their performance, and to deliver information about goods and services that maybe of interest to you.
Linking to Other Sites
Big Volcano provides links to other web sites, not owned or controlled by Big Volcano, that we think might be useful or of interest.
However, we can't be responsible for the privacy practices of other web site owners or the content or accuracy of those other web sites. Links to various non-Big Volcano web sites does not necessarily imply endorsement of, or support for an individual or organisation, or any products, services or other material contained in them.
This privacy statement applies solely to information collected by this website.
Security
bigvolcano.com.au monitors security issues continually, and seeks to ensure the integrity and privacy of personal information submitted to us. We periodically update our security measures in line with current technologies.
Changes to This Statement
Big Volcano may change this Statement. Please revisit this policy occassionally to see if there have been any changes that may affect you. This statement is not intended to, or create any contractual or other legal rights in or on behalf of any party.
How to Contact Us
If you have any questions or concerns regarding our Privacy Policy or our use of your information, please contact us, or use the following address:
Big Volcano Tourism Marketing & Media
PO Box 28,
Murwillumbah NSW 2484,
Australia
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